What information do we collect about you?
We collect information about you when you set up an account at or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
We use your information collected from the website to personalise your repeat visits to the Rebecca Oxenham jewellery website.
We may share your information with logistics providers, such as Royal Mail, but only to allow the processing and delivery of your order.
We will not share your information for marketing purposes with companies outside of Rebecca Oxenham Jewellery.
We would like to send you information about products and services which may be of interest to you, but this will only be done if you have provided your consent at an event or through the sign-up form on the Rebecca Oxenham jewellery website or associated Facebook page.
You have the right at any time to stop us from contacting you for marketing purposes. If you have consented to receive marketing, you may opt out or change your newsletter preferences at any time.
If you no longer wish to be contacted for marketing purposes, please click the unsubscribe link at the bottom of a newsletter or contact us and we will remove your details from the mailing list.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address at the end of this policy. We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of the Rebecca Oxenham Jewellery website features may not function as a result.
We will not keep your information in a form that identifies you for longer than is necessary for the purposes described in this policy or as required to comply with our legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We generally keep your data for 6 years, the time period UK tax law currently specifies for accounting purposes.
Transfers of personal information outside the EU
We may store and process your information through third-party hosting services outside the European Economic Area in order to carry out the purposes described in this policy. In such cases the third-party services used will have adopted the EU-US Privacy Shield.
If you reside in the EU and wish to raise a concern about the use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority. In the UK this is the Information Commisioner’s Office: https://www.ico.org.uk
How to contact us
The Garden Studio
78 Oaktree Road